Social Security Eligibility Specialist

Role: Social Security Specialist

Location:  Indianapolis, IN

Work Mode: Onsite

Employment Type: Contract

Interview Mode: In-person

• Works as professional staff within the Client's Central Eligibility Unit performing multiple Social Security Unit tasks

The essential functions of this role are as follows: 

• It may require interaction with Family Case Managers, supervisors, and Local Office Directors to request and clarify information when making determinations. 
• The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. 

Other duties, responsibilities and activities may change or be assigned at any time.  

• Submit SSI applications
• Submit CDR applications
• Submit Recon applications
• Data entry on social security forms
• Complete social security accounting reports
• Scan social security mail
• Customer service calls to SSA and DDB to relay basic placement information
• Email template SSI referral requests to FCMs, and forward received referrals to supervisor
• Manage SSI referral follow ups, sending emails for unreceived requests
• Mail school and medical records requests for hearings
• Manage follow-ups for hearings records requests
• Submit SSN email requests to SSA
• Post-refund case research for additional benefit checks received in error
• Respond in writing to SSA address and check notices
• Monthly check audits to look for SSA payment coding errors
• Mail outgoing social security correspondence
• Social security overpayment notice review for accuracy

Skills Required:

• High school Diploma Required
• Prior experience in a position with strong data entry skills. 
• Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel 
• Effective written and verbal communication skills.
• Attention to detail and proofreading skills. 
• Organizational skills with the ability to prioritize tasks effectively and multitask 
• Previous experience in a position that demanded a high level of confidentiality. 
• Working knowledge of MaGIK and/or KidTracks 
• Knowledge of federal and state regulations related to child services and adoption eligibility. 
• Prior experience with accounting and auditing. 
• Prior experience with the social security prgram. 
• Prior experience with benefits coordination. 

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